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Intercultural Training for international co-operation

Developing intercultural competence – how culture affects our actions and communication.

You work in an international organization, are part of a global team or would like to integrate a foreign employee in your team in Germany? Maybe you have already experienced first misunderstandings in the collaboration with business partners and colleagues from different cultural backgrounds?

Key aspects are:

  • What is culture, and how does it shape our perception and our behaviour?
  • Intercultural communication: avoiding misunderstandings and frustrations
  • Decision-making processes, relationship building and feedback rules from different angles
  • Dealing with different expectations and with conflicts
  • What constitutes successful intercultural co-operation?

Practical examples and interactive exercises

In the intercultural training, you will learn through practical examples and interactive exercises how to sharpen your perception of culture-specific behaviour and react in a culturally competent way. In the workshop you will have many opportunities to test the techniques presented and to experience them directly.

Interkulturelles Training für internationale Zusammenarbeit mit Trainerin Kerstin Brandes

My own experiences

In the 1990s, I worked as a sales manager for a German company and visited customers in Italy, Spain, and Portugal. Today I realize how much I would have benefited from an intercultural training for building up solid and successful customer relationships.

Over time I realized how important it was for this customer to first build up a personal relationship with me and establish a basis of trust before engaging in a business relationship.

Had I had more intercultural knowledge, I would have adopted a completely different strategy: at the beginning I would have invested in building up a trusting relationship in order to benefit from this personal trust in the subsequent business deals. Co-operation und profit on both sides could have been achieved instead of frustrations and tensions.

 

Participant testimonial

I particularly enjoyed the practical information, the interactive exercises, the whole dynamic of the group. Ms Brandes did an excellent job, it was very enriching.

You want to find out more?

Simply contact me via phone or email and let me know how I can assist you. I’ll be happy to hear from you!

I primarily offer my services in the Rhine-Erft district and in the Cologne area.

Kerstin Brandes, Portrait Wortwelten Brandes

 

What clients say

  • Liebe Kerstin, für mich war das Coaching sehr hilfreich und mir sind gerade im Nachgang einige Dinge noch bewusster geworden. Insofern war es für mich ein voller Erfolg!

  • It was the first course I really thought useful for my career.

  • It was really practical. I think that I can use everything I discovered that day.

  • What I liked about the workshop were lots of opportunities to practice and a very friendly and encouraging atmosphere.

  • Nochmals vielen Dank für das Bewerbercoaching bei Ihnen. Ich konnte sehr viel mitnehmen.

 

Memberships

Publications

Kerstin Brandes, co-author Impulse für wirksame Führung

As one of 21 experts on "Successful Leadership" I wrote an article for this book published by Gabal.

Article as PDF